What does a Coaching Culture look and feel like?


You’ll know it’s time to build a coaching culture when:

  •  Your organisation is going through change (see my previous post) (oh, wait, isn’t that every organisation?!)
  • Decisions are being made at levels that are paid too much for the complexity of those decisions
  • Strategic imperatives that affect the long-term future of the organisation are not getting the attention they need
  • Diversity of thought is not actively sought, leading to lack of innovation
  • Leaders are complaining that they don’t have enough time
  • Individuals are generally disengaged and making minimal effort, despite their high calibre
  • There are complaints of bullying, that appear to be caused by an abrupt command and control leadership style

What will a Coaching Culture feel like?

I’m not going to be Pollyanna-ish and say that a coaching culture will create a totally perfect working environment (because we’re all human), but it will feel very different:

  • The environment will be one of support AND challenge (Daloz) See a previous post about this.
  • Conversations will start with an agreement about what needs to be achieved, what success will be like, and how the participants will work together towards that (STOKRS)
  • Conversations will continue with open questions that enable the person to think for themselves, my previous post about Powerful Questioning can help
  • People will feel heard, really heard not just superficially
  • Conversations will include direct, timely, honest feedback
  • There will be a feeling of progress and learning

What will a Coaching Culture look like?

As a result:

  •  People will regain their performance edge sooner as they transition through the change curve
  • Decisions will be made at the level they should be made at
  • Individuals will feel more fulfilled, challenged and engaged
  • Strategic thinking will be given higher importance and time
  • There will be more diverse thinking and innovation
  • Leaders will feel more fulfilled, challenged and engaged
  • The business will be seen to be growing instead of stagnating

What else have you experienced as a result of creating a coaching culture?

Here’s the previous blog post in this series
Here is the first blog in my Building a Coaching Culture Series

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